Last Updated: June 11, 2025
Urnative Wear LLC (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from www.urnativewear.com (“Service”), and outlines your rights under applicable laws including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA) for California residents.
If you are located in the EEA, this Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR).
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Service.
1. Definitions
- Account – A unique account created for you to access our Service.
- Personal Data – Information that identifies or can be used to identify you.
- Usage Data – Information automatically collected during use of the Service (e.g., IP address, browser type).
- Cookies – Small files stored on your device to collect certain information.
- Service Provider – A third party that processes data on our behalf.
- You – The user of the Service.
2. What Information We Collect
2.1 Personal Data
We may collect the following personal data:
- Name
- Email address
- Phone number
- Billing/shipping address
- IP address
- Login credentials (if applicable)
If you create an account, your login credentials are encrypted and securely stored.
2.2 Usage Data
Collected automatically when using the Service:
- Browser type and version
- Operating system
- Pages visited
- Time and date of visit
- Referring URLs
- Device identifiers
2.3 Cookies and Tracking Technologies
We use:
- Session Cookies – Deleted when your browser closes
- Persistent Cookies – Remain until expired or deleted
- Web Beacons – For tracking engagement and analytics
We obtain cookie consent through a banner when you visit the site. You may manage your preferences or withdraw consent at any time through your browser settings. For more details, see our Cookies Policy.
We may also use third-party tools such as Google Analytics or Facebook Pixel. These tools may use cookies or similar technologies to collect data about your use of the Service in accordance with their own privacy policies.
3. How We Use Your Information
We process your data to:
- Provide and maintain the Service
- Fulfill and manage orders (including through third-party fulfillment providers such as Printful)
- Communicate updates or promotions
- Analyze website performance
- Comply with legal obligations
- Prevent fraud and ensure security
4. Legal Basis for Processing (GDPR)
If you are located in the EEA, we process your data based on:
- Consent – e.g., newsletter signups, marketing, or use of non-essential cookies
- Contractual necessity – e.g., order fulfillment through partners like Printful
- Legal obligations – e.g., tax and accounting laws
- Legitimate interests – e.g., fraud prevention, analytics (where not overridden by your rights)
We obtain consent through opt-in forms and cookie banners. You can withdraw consent at any time by contacting us at support@urnativewear.com.
5. Sharing Your Information
We may share your information:
- With Service Providers (e.g., payment processors, analytics services, and print-on-demand providers such as Printful)
- With affiliates or business partners
- In the context of mergers or acquisitions
- With authorities when legally required
- With your explicit consent
6. Your Rights
If you are in the EEA or California, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at support@urnativewear.com.
7. Data Retention
We retain your information:
- As long as necessary for the purposes outlined above
- To meet legal and accounting requirements
- To resolve disputes or enforce agreements
8. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries. When transferring data from the EEA, we implement appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Other legal mechanisms approved by the European Commission
9. Security
We use appropriate administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet or storage is 100% secure.
10. Children’s Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect data from anyone under this age. If you believe a child has provided personal data, please contact us.
11. Third-Party Links
Our website may link to third-party websites. We are not responsible for their content or privacy practices.
12. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. Where appropriate, we will notify users by email or through the Service.
13. Return & Refund Policy
Because we use Printful for order fulfillment, all returns, exchanges, and refunds are handled according to Printful’s policy.
Important Notes:
- All products are made-to-order and printed individually for each customer.
- Returns are only accepted for misprinted, damaged, or defective items.
- You must submit a return claim within 30 days of receiving the product.
- Customers are responsible for providing accurate shipping information.
For details, please review Printful’s Return Policy.
If you have questions about a return, please contact us at support@urnativewear.com, and we’ll assist you through the Printful process.
14. Contact Us
If you have questions or concerns, contact us:
Urnative Wear LLC
Email: support@urnativewear.com
Location: Sheridan, WY 82801, United States
Website: www.urnativewear.com